Ethical issues in international business Essay

When we pay a large tip to secure a specific table in a restaurant. There is usually some personal happiness-related reason behind our action. Among many of our reasons could be that we want to be nearer to performers on the stage in order for us to secure a better view for our enjoyment. Another reason could be that we want to have a specific view available for us while we dine. If we do not pay a large tip, then there is a bigger risk that we would not get the table that we want. Therefore paying the large tip reduced that risk significantly and makes us likely to get what we want. This case is the same as when a business company pays a bride to certain entities in order to secure a contract. When perceived in Bentham’s perspective, â€Å"happiness† to a business may be equated to progress and profit which in turn may be acquired through appropriate business actions such as securing profitable contracts. The company pays a certain amount in order to get more business which will eventually pay back several fold. This is exactly the utilitarian principle that Bentham explained which may be neatly applied to both cases. In the restaurant, the customer pays a larger tip in order to enjoy the â€Å"happiness† of a specific table. In business, the company pays a bribe in order to enjoy the â€Å"happiness† of obtaining a contract. Although one of the two situations is illegal, that does not mean that the principle between the two situations are different. In as much as companies are not allowed by law to make bribes for contracts, slipping a $50 for a waiter to secure a seat often happens without the knowledge of the waiter’s supervisor. In that sense we may see that both actions to have moral repercussions. It is just that one tends to be more pronounced with respect to its consequences than the other.

Modern Management 4_PD

The job description is a list of particular activities or tasks an employee should undertake in an organization under the particular position he/she holds.   It is a sort of a formal statement and is highly specific to an employee in order to avoid creating confusion.   If a job description is clear, the employee can center on his goals within the organization and can succeed.   The organization would also become more efficient.   An individual would have to perform certain tasks or make sure that another person executes those tasks. The job description helps the employees to bring about certain levels in performance and act as a guide to help them achieve their goals.   The manager of the organization delegates the job description so that each and every employee can perform their activities.   The activities should be distributed in such a manner that efficiency and effectiveness of the employee is brought about. The process of allocating the work and doing the job analysis varies from time to time and depends on several factors including the aims and objectives of the organization and the conditions prevailing.   There may be three issues related to responsibility, namely, distributing the job activities, being responsible and clarifying the job activities of the managers.   The process of job analysis involves several processes including:- 1.  Ã‚  Ã‚  Ã‚  Ã‚   determining the aims and objectives of the organization 2.  Ã‚  Ã‚  Ã‚  Ã‚   determine the jobs to be performed to achieve these objectives 3.  Ã‚  Ã‚  Ã‚  Ã‚   accumulating the available job descriptions 4.  Ã‚  Ã‚  Ã‚  Ã‚   preparing the job analysis questionnaire (has the job title, summary, duties to be performed, time allocations, relationships with others in the organization, educational qualifications required, etc) 5.  Ã‚  Ã‚  Ã‚  Ã‚   any other issues have to be addressed accordingly 6.  Ã‚  Ã‚  Ã‚  Ã‚   Additional activities in case the data gaps are still present such as interview questionnaire, performance appraisals, organizational surveys, discussions, etc. 7.  Ã‚  Ã‚  Ã‚  Ã‚   A final job description is then prepared 8.  Ã‚  Ã‚  Ã‚  Ã‚   The employees should be made more responsible for performing their duties The outbreak of the internet has made mangers to focus heavily on this segment and make job descriptions to suit these positions.   The data regarding various organizational functions is specifically analyzed and handled using programs.   One of the main duties of an information analyst is to design and create new programs that can be custom-made to suit the end-user.   The internet is having a major role in modifying the job descriptions as more efficient ways of helping the employees to achieve the objectives of the organization are discovered.   The programmers are concentrating on the internet rather than programming to ensure that their information systems are adjusted to suit current trend. This technology has permitted the employees to interact more closely with the clients.   For an organization to succeed, high connectivity internet along with adequate broadband capabilities is required.   The organizational information should be available to the clients in order to bring about success.   The management could also use the internet to make money (as internet business is a trend nowadays).   It is very important that an organization concentrates on the internet, as it could play a major role in bringing about success of the organization. Organizational chart is the manner in which the work of the company or organization is distributed to bring about efficiency and effectiveness.   The matrix organizations are the modifications of the traditional organizational setup to bring about certain changes that would enable completion of certain activities.   The changing of the organizational chart to suit the specific needs is known as project organizations’. The organization I belong to has 4 divisions, namely, the clinical trials department, the data management department, the biochemical department and the bioengineering department.   Each of these departments would be having two phases, namely, the resources allocation phase and the market phase, along with support to the projects that exist within the organization.   Each project would have a production unit, engineering and research unit, logistics unit, HR unit and the accounts and administration unit.   These units could be further divided into project A, B, C, D, etc. Each of these projects has an in-charge manager.   The work would usually flow or begin from the accounts unit (For allocations of resources), human resource unit, logistics units, engineering and research unit (for development of technology) and finally into the production unit.   Once a particular project is completed, then the organization would get back to the traditional chart in which each of the units are not subdivided as per the projects existing. Having such a structural organizational chart has several benefits and limitations.   The ability to manage the workflow, client satisfaction levels, development time, costs, quality, etc, can easily be controlled.   However, organizational charts can bring about difficulty in operations and conflicts in handling day to day issues.   Sometimes, it may be very difficult to manage such an organization.   The organization should be interested in changing the present traditional organizational setup into a matrix model to suit the changing needs which may be short-term. The organization would be having several departments as each of tense departments would be under a particular manager.   Each of these managers would be having several units and each of these units would be contributing to a particular project.   Each of these projects would be sharing some of the fixed log-term resources with another project. In my organization, all the five units exist, namely the accounts unit, personal unit, logistics unit and the production unit are existent.   Wrigley’s chewing gum brought about lot of changes the structure of the organization, and modifications were observed to all the units.   These departments help to eliminate or add certain activities exercised by the organization.   The flow of work in an organization can be brought about one factor that lies before one of these criteria. The Wrigley’s experience is a situation in which all the five units or levels are present and have to be managed to ensure the proper flow of work.   The extent of success achieved by one product or services various depending on several factors which may be the motivational levels of the staff, incentives provided, proper logistic management, conducting adequate amount of research and finally creating the product or service. References: Cresto, S. C. and Cresto, S. T. (2006). Chapter 3: Organianl aChange and Stress, Modern Management, (10th ed), New Jersey: Upper Saddle River, pp. 299-322.      

A Problem Statement Of Quality Services Information Technology Essay

A Problem Statement Of Quality Services Information Technology Essay CHAPTER 1 1.1 INTRODUCTION Library is the important place for the people especially the students since it helps the students in their learning process. As it seems important for the students, library should be able to provide a conducive environment in order to help the students to do their revision for example. In other words, student satisfaction is an important measure of quality while providing the services in libraries. However, students’ perceptions about libraries seem to have been largely ignored by library management in developing countries. So, the assessment of quality while giving the services provides an important feedback for libraries to assess and improve its services to its users (Yrd.Doc.Dr. Zeynep Filiz -2007). Good service delivery to students is one of the primary goals of service organizations like libraries and is the ability of any service provider to provide promised products or services. Libraries are essentially learning organizations stimulating ac ademic and research activities by providing access to world-class information resources. Traditionally, the success of any library is measured in terms of the size of its collection, staff, and budget. But in the present day competitive world, the libraries need to go beyond the traditional modes of assessments and apply marketing techniques for understanding customer requirements. Students focus in services delivery is essential for satisfying the students. The success depends on students’ perceptions or judgment on the quality of products/services provided by the service personnel in libraries and quality is the measure of how well the products/ services delivered meet students expectations (Manjunatha K and Shivalingaiah D-2004). 1.2 PROBLEM STATEMENT Quality services in library are very important aspect in order to satisfy the students through having continuous improvement and the students perception is an important aspect to reveal how satisfied the students towards the library contribution in helping them in learning process. Library must provide a good quality of services, sufficient of collection/information, good activities and staff attitude at the same time solving the challenging faced by them. This can ensure that library can play their role as an academic centre that contributes to a conducive learning environment. If the challenges faced not being solved, it will make students satisfaction become lower and it is hard for the students to find what they want in the library. Therefore, library must find out what kind of solution that needs to be done in order to face the challenges since every year new students come with different needs and expectations. Then, library should do the continuous improvement every time so that they could give focus on quality services which makes the service runs smoothly. For that reason, this research is made to know the quality of services provided by UMS library and any continuous improvement can be done if needed. The issues that arise is in terms of the ability of UMS as a learning places to contribute a conducive learning environment in helping the students to access information sources and University to produce a knowledgeable and successful graduate This is accordance with the mission of UMS library â€Å"Providing comprehensive resources and services to support the university requirements in teaching, learning, research, innovation and publication†. So that, this research can measure whether student satisfaction on UMS library services provided fulfill the students need through examine the ability of UMS library in terms of quality services, collection/information, library activities and staff’s attitude.

History Essay Example | Topics and Well Written Essays - 250 words - 8

History - Essay Example The escapes sometimes worked, the revolts were always squashed with the slaves being put to death. Slavery in the Antebellum South fell into different categories, but two major categories. These categories were field hands or house workers. Field hands had to work in the fields from sunup to sundown. If they tried to escape, the slaves were whipped, maimed, or even killed. Field workers could physically break tools or work slow to resist the system. Psychologically field workers could dream of another life, bond with fellow slaves, and have personal dignity that went beyond being a slave. House workers did not have to do the strong manual labor, but were required to work just as hard. Black children would be put in charge of white children. Black mothers would have their babies taken away to nurse white children. The families would have slaves do all the cooking, cleaning, and other household chores. House slaves could be punished with the physical punishments as well. House slaves w ould physically resist by breaking things, spitting in food, and being slow. They could also escape and write passes from the masters to visit or escape. Psychologically they would learn to read, create new traditions, and remain dignified. Life was hard for both types of slaves. Bibliography Berlin, Ira, Marc Favreau, and Steven F. Miller. Eds.

Vincent Willem van Gogh Essay Example | Topics and Well Written Essays - 1500 words

Vincent Willem van Gogh - Essay Example The essay "Vincent Willem van Gogh" discovers the famous artist, Vincent Willem van Gogh. The name Vincent was a common name in the van Gogh family: his grandfather who was very learned was also called Vincent and he studied theology in the University of Leiden in the year 1811. His grandfather had six sons, three of whom were talented in the arts where they became leaders. The van Gough family was talented in the Arts and Religion. Vincent had two brothers Theodorus and Cor, and he also had two three sisters, namely Elisabeth, Anna and Willemina. It is said that as a child Vincent was silent, thoughtful and serious traits that saw him through the zundert village school from around 1860, history shows that a single catholic teacher taught approximately two hundred pupils this later changed in the year 1861 when he and his sister were home taught by a governess until 1864 when van Gogh was sent to a boarding school. Jan Provily’s boarding school was located at Zevenbergen about 32km away. Later as an adult Vincent disclosed that he was distressed on leaving his family. It was not until he went to the Willem 2 college in Tilburg that he met Constantijin C Huysmans, a renowned successful artist in Paris that he was taught to draw, but it is to be noted that his interest in art had began at an early age. As a child he used to draw throughout the years that made him come to the conclusion that he wanted to be an artist. His early drawings are expressive and well done but do not have the intensity.

Management Issue Paper Essay Example | Topics and Well Written Essays - 1000 words

Management Issue Paper - Essay Example Good communication starts at the top of the corporate hierarchy. The managers of a company are responsible for the work performance of the entire staff. Whenever managers are unable to communicate well with the employees the workers feel isolated and they may pickup bad work habits that can hurt the efficiency of the company. For instance a lack of communication from the managerial staff can lead to discipline problems and lower overall productivity. â€Å"Effective communication empowers employees and provides clear direction and feedback agents for employees to express their thoughts, suggestions and concerns† (Papa). Good communication can enhance the corporate culture of an enterprise. Corporate culture can be defined as the system of shared actions, values, and beliefs that develops within the organization and guides the behavior of its members (Schermerhorn, Hunt, Osborn). Having a solid corporate culture can help create a work environment in which the employees feel com fortable and happy in the workplace. Poor communication can be detrimental to a firm and lead to undesirable outcomes such as friction and conflict. When the workers display conflict among the staff it can cause damage to the morale of the employees in the firm. Due to the fact that communication problems hurt the operations of a company the managers of a firm have to implement alternative solutions to improve the communication of an enterprise. If the communication problems exist at the top the problem becomes more complicated. The managers of a firm are supposed to communicate well with each other to provide leadership to the rest of the members of the staff. A way to resolve communication problems among managers is by hiring an external consulting firm to intervene and resolve the problem before it gets worse. If the reason for conflict and lack of communication between managers is associated with the presence of a particular manager a potential solution is to terminate the emplo yment of the trouble maker. Effective communication is a critical success factor in the 21st century. Due to the importance of communication the managerial staff has to take steps to improve communication whenever a company suffers from its symptoms. A way to improve communication between the managers and the employees is by implementing a feedback system. It is important to listen to the voice of the workers. Sometimes the best ideas are hidden in the minds of the floor employees. The floor employees are the ones that have the day to day experience on how a company operates. A firm can either use direct or indirect feedback. Direct feedback occurs when the employees speak directly to their supervisors or managers. Direct feedback is effective, but sometimes the employees are scared or feel threaten by the managers which inhibits good communication. Indirect feedback on the other hand is performed in an anonymous way. Two simple techniques to gather indirect feedback is by placing a feedback box in a wall so that the employees can place their feedback in a written note for the managers to evaluate. A second way to implement indirect feedback is by setting up a phone hotline. The involvement of the employees in the operations of the company is important. Communication in a firm can improve by using two way communications. â€Å"

Making Sense of Strategy II Essay Example | Topics and Well Written Essays - 3000 words

Making Sense of Strategy II - Essay Example In order to maintain a successful brand image of an organization in international perspectives are to offer high concentration over the factor conditions. The prime domestic factor conditions of the industry of telecommunication might be capital and quality of infrastructure. This is because, it is the capital or the revenue that helps an organization operating in this segment i.e. telecom to amplify it is growth and expansions in other international nations or countries. Similarly, the organization of Oman Tel invested a huge amount of capital or revenue in order to develop it is 3G and 4G network connections. Other than this, by investing a huge amount of revenue worth OMR 116 million by the organization of Oman Tel proved extremely effective for it to expand it is network connections in numerous rural as well as developed countries of the entire world. As a result of which, the organization of Oman Tel became successful in positioning it is 3G and 4G network among the target custo mers of Oman. As a result, the brand value and market share of the broadband connections increased by 61.6 percent as compared to many other rival contenders. In addition, the organization of Oman Tel also decided to offer high-ended services to the target customers so as to amplify it is equity and uniqueness in the market of Oman. Along with this, the organization of Oman Tel implemented low tariff plans in order to increase it is range of customers and to retain the existing ones so as to amplify it is competitive advantage and sustainability in the market among many other rival contenders (OmanTel, 2014). In addition to this, the organization of Oman Tel implemented the plan of unlimited usage in order to enhance it is position and reputation in the market of Oman among it is target segments. Due to which, the organization of Oman Tel became successful in

Cultural Diversity Essay Example | Topics and Well Written Essays - 250 words

Cultural Diversity - Essay Example The Bia people, for instance, form a basis of tourists attraction through their cultural art products and cultural festivals.The Dia, like other cultures such as the Mosou, also enrich the Chinese tourism industry by adding to diverse cultural values. However, tourism management is significantly decentralized to the different cultural groups, governmental institutions together with the private sector have been keen on stimulating efforts to promote culture based tourism. This means that cultural diversity has been embraced in the country and used to promote tourism (Wale, 2011, p. 57- 68). Managing cultural diversityDiversity is a common occurrence in every society. In the United States, for example, immigration has infiltrated the job market with a diverse mix of people from different countries and cultures. This has created barriers to communication and operations in organizations. In order to harmonize potential threats of cultural differences, the American Management Association proposes a management approach that identifies different cultures in an organization. This can be achieved through statistical surveys within organizations. The identified cultures should then be publicized and embraced in the organization (AMA, 2006, P. 1). This theory of managing diversity is consistent with Greek’s approach to managing cultural diversity in its tourism. The approach has been successful in promoting the country’s tourism to international standards (Wale, 2011, p. 57- 68).

Companies engage in CSR because, for a number of reasons, they think Essay

Companies engage in CSR because, for a number of reasons, they think it will be good for their profit margins Critically d - Essay Example A multitude of definition of CSR exist, and the range of views on the proper scope and extent of a firm’s social responsibilities, as well. Whether CSR is about companies giving charities, taking care of the environment, being sympathetic to workers or assisting their communities with expectations of financial gains remain a controversial subject (Bacher, 2007, p 12) The right definition of corporate social responsibility becomes more difficult when real business examples are taken into consideration. For instance, was Google acting in a publicly accountable manner when it put up with the Chinese law by sieving the content found through its google .cn search engine? Was UBS Bank acting socially responsible by opting to spend investors’ money to willingly reduce its carbon emission to attend to global warming when there is no legal duty to so. Does Heineken beer firm offer costly HIV/AIDS medication to its African workers and their beneficiaries if this is not anticipate d to bring financial gain to the company? In order to address these questions, it is essential to examine why firms go beyond the bottom line in an attempt to defend their CSR (Adams & Zutshi, 2004, p 32). A possible definition of CSR holds that the idea of social responsibilities presumes that the company has not only economic and lawful obligations, but also definite duties to the community, which go beyond these duties. Another explanation states that social responsibility is the duty of decision makers to take actions that guard and enhance the wellbeing of society as a whole along with their own interests. CSR is also taken to mean the continuing commitment by businesses to act ethically and contribute to economic development whilst enhancing the quality of life of the employees and their relations, the local community and the wider society, as well. Several elements found in various definitions suggest that corporations have duties that go beyond their bottom line (that, is, p roduction of goods and services at a gain). These duties entail helping unravel significant social problems, which the business itself has helped create (Adams, 2008, p 366). Companies have a wider constituency than shareholders only. Organizations serve a broader assortment of human values than can be captured by a sole focus on economic values. Narrower points of view on CSR hold that businesses have two main responsibilities. One is to abide by the elementary canons of each day face to face civility and to seek material gain. The second duty is the fiduciary obligation to investors (owners) is the bedrock of capitalism, and free enterprise will dry up without it. As such, definitions of CSR fall under two broad schools of thought: those with the view that business is mandated only to make profits within the boundaries of minimal ethical and legal compliance. The other school of thought holds that CSR entails broader responsibilities. Numerous factors and influences have resulted in mounting attention being devoted to the role of businesses and corporate social responsibility. They comprise of sustainable development, globalization, corporate sector impact, governance, finance, communications, ethics, leadership, business tool and consistency

Trial Of Conrad Black Assignment Example | Topics and Well Written Essays - 1000 words

Trial Of Conrad Black - Assignment Example A report was given accusing Black with his partners of stealing more than four hundred million dollars from the firm (The National Post). Hollinger, which is a publishing company, is the subject of the report. The story concerns how Hollinger was systematically manipulated as well as controlled its shareholders for their own benefits violating concepts of fiduciary duty. The US Exchange Commissions and securities charged Black together with his cohorts with violation of US laws. The Attorney General’s Office of the US Federal government determined that some of the transactions made by Conrad with his partners were a criminal offence. It mainly consisted of monies received and solicited under the non- compete agreement and a few expenses to the firm. Notably, the monies are just a part of the four hundred million dollars that the shareholders were claiming from Black of which they stole. Black insisted that he was entitled to all the money he received as well as the approval fr om board of directors’ Hollinger Internationals. The Attorney General from the US claims that Black and his partners lied to the board of directors from Hollinge. Attorney General’s allegation resulted in a grand jury indictment to Black, who was only sixty two years old and had been charged with seventeen criminal including mail fraud, tax evasion and racketeering of the potentially penalty amounting to a life imprisonment plus a hundred more years. The charge behind Black involving illegal billing of a business expense included vacation on pacific island spending about forty thousand dollars of the firm’s funds with a surprising birthday for his own wife and using much more on the expense of his own wife. Reports found that one of his partners could testify of the birthday surprise party made for Black’s wife with a reason of buying the Chicago Sun Time’s building that belonged to Hollinger from the time the indictment took place in two thousand and five. One of the partner who formally partnered with Black, who was previous a president and chief operating officer of the Hollinger company, had pleaded guilty to one of the charges of mail fraud in his part of diverting higher than thirty two million dollars from the Hollinger company. The agreement plea offered him a shorter jail term by twenty nine months because he agreed to tell the truth and be a witness against one of those that were his partner among others. Impact of the Case Ascribe the non – competent to the appropriate parties: these are papers concerned with finances, which are not very freely assignable, but can be used with any given organization entity or even an entrepreneur who is within the organization’s networks. The business or individual who receive the benefits of non- competent managements have to be included in its receipts. The Conrad accounting and finance lacked operational capacity; it was not capable of entering into a competition w ith purchasers of the company’s newspaper; however, it was the Black’s financial controller who was opposed to the Hollinger International which had received more that forty two million dollars is not payable. Judicial sector took the reasoning that the vender firm ought to be optimizing the purchase prices of retention by the firm. This caused conflicts whenever organization tend to use their personal

In The Crucible childrens lies lead to allegations of witchcraft and the breaking up of a community Essay Example for Free

In The Crucible childrens lies lead to allegations of witchcraft and the breaking up of a community Essay In The Crucible childrens lies lead to allegations of witchcraft and the breaking up of a community. Why do people lie and what can the consequences be? The word lie means a false statement deliberately presented as being true according to the American Heritage Dictionary, and its a very common habit in everyone. When it comes to lying, we can find white and normal lies. White lies are often harmless, whereas normal lies can be dangerous because of the various consequences they might have. In this essay Im going to present two arguments explaining the reasons why lies are used, which are to protect their reputation or get themselves out of a compromising situation, and to have a motive in order to commit an act of vengeance or violence. Then, I will give four examples regarding the book The crucible and modern day events, which I will then compare. One of the main reasons why people make use of lies is because when they are accused of something that can get them into trouble, the best option at that moment seems to be denying their acts. However, lying can have severe consequences depending on how much you twist the truth when doing it, and even if it doesnt make much sense, people are actually aware of what can happen later but since they feel theres no other choice, they lie anyways. A clear example of this can be found in The crucible by Arthur Miller, where a group of girls are caught performing witchcraft, and some dancing naked around a fire. In the time of the book, dancing was strictly forbidden and witchcraft was a matter nobody dared to discuss. Therefore, anyone being related to any of these would be punished. The group of girls had a leader who was Reverend Parris niece, Abigail, and whose cousin, also in the group, was Betty, Parris daughter. They were performing witchcraft in order to get men to fall in love with them, but Abigail threatened the other girls making them lie about their actions so that she wasnt punished. Even though they could have disobeyed her, telling the truth would have also jeopardized them given that they had as well taken part in the event. This big lie led to several false allegations against many innocent people whose families were torn apart because of the whole scandal, and also ruined important peoples reputations in the society. An example of modern day would be the Lewinsky scandal which first broke on January 17, 1998, basically involving the then current president Bill Clinton and one of the White houses employees, Monica Lewinsky. It started as rumors in websites, but people seemed to be very interested since they regarded the nations leader. Clinton denied everything a million times as we can see in the following statement: I want to say one thing to the American people. I want you to listen to me. Im going to say this again: I did not have sexual relations with that woman, Miss Lewinsky. I never told anybody to lie, not a single time; never. These allegations are false However, after further investigations, evidence such as recorded tapes and a dress of Lewinskys stained with his semen were taken into consideration and it was concluded that President Clinton had indeed, had sexual relations with her. Overwhelmed by accusations and strong proof, Clinton finally admitted on August 17, 1998, to have had an inappropriate physical relationship with Monica Lewinsky. Even though Clintons wife forgave him, many people had a new opinion of their president and lost some respect for him. These two examples show us how far a person would go to protect their reputation or get out of a problem, being totally selfish given that many times lies like these can benefit you while hurting others. We can see this because Abigail didnt care who was punished for something they didnt do as long as she was safe, and President Clinton was maybe trying to protect his family from breaking up but in my opinion, he was just trying to protect his reputation as an important entity. Another reason why people lie is because they sometimes need a motive to hurt someone else, being this for revenge or just pure envy. We often see people committing murders and harming others in any way possible because they seek revenge and/or envy them. Some are so intense about their feelings that they are indifferent to the consequences their acts might lead to and would rather go to jail or even die as long as they have satisfied their sick desires. On the other hand, we have people who do care about what may happen to them when performing inappropriate actions, reason for which they look for any motive possible. However, sometimes there isnt a motive at all, so they have to create one and they lie by starting rumors and giving false statements in order to accomplish what they want. We can see this in The Crucible when Abigail lies about performing witchcraft and makes other people take the blame. When in court, she gave Mary Warren a poppet with a needle in her stomach, and told her to give it to Elizabeth Proctor in order to frame her so that she would be blamed of witchcraft and that way, Abigail could take her place as John Proctors wife. A modern day example is the Big lie Bush invented against Iraq. He claimed Sadam Hussein had in his power weapons of mass destruction and would use them on America. However, this was not true and it was proved after thorough investigations. Bush made these accusations because he wanted to attack Iraq but he didnt have any good reason, so saying they were going against the USA made it almost mandatory to attack them back. These examples show us that when a person wants something, lies can sometimes help get it, like Abigail who tried to make a false accusation against Proctors wife, whose place she wanted to take. The same happened with Bush, who wanted so bad to take revenge on Iraq, he invented a lie about Hussein. This clearly reveals a certain selfishness from both since they have no interest at all about anyone but themselves. In conclusion, we can say lies are all around us at all times and sometimes we need them but it is not right to use them. In the previous examples, this affirmation is confirmed, showing us the consequences lying can lead to.

Compare and Contrast Essay Example for Free

Compare and Contrast Essay All interesting authors expose their readers to experience the essence of the story. In this case, Toni Cade Bambara uses the illustration of her short story â€Å"The Lesson†, in order to convey the reality of a 1960’s ghetto, African American community through the eyes of a young girl named Sylvia. Sylvia is a young, fearless girl who has an audacious and outspoken nature despite her constant use of profanity and insulting judgments of Miss Moore. Moreover, Toni Bambara’s technique of literacy in this piece is written in a way that transport the readers to another cultural setting that is condemned by a helpless cycle of economic poverty, which Miss Moore attempts to prevent for the future generation. In addition, Toni Cade Bambara uses her colorful style of tone to express the realism and individualistic characteristic of the urban black community of the 1960s through the use of AAVE, which stands for â€Å"African American Vernacular English. † Through this unique style of writing, Toni Bambara’s goal is to challenge or even question society of its unfair economy. Admittedly, it is true that these kids have inherited poor values from their parents. â€Å"It also touches on the irresponsibility of lower class parents when it comes to raising their children (Friedman 2). † This is where Miss Moore, the antagonist, comes in. She tries to show these kids what it means to have opportunity to be successful and have a nice life. â€Å"She’d been to college and said it was only right that she should take responsibility for the young ones’ education. And she not even related by marriage or blood (pg. 183). † The author portrays Miss Moore as being a proper adult figure for the kids as she shows them the world other than the one they live in. In the beginning of the story, many readers are startled at the fact that Sylvia explicitly uses profanity like it is apart of her everyday speech. She states, â€Å"And the starch in my pinafore scratching the shit outta me and I’m really hating this nappy-head bitch and her goddam college degree (pg. 183). † Toni wanted to make Sylvia seem as realistic as possible, and with Sylvia’s lower class, ghetto background speaking properly would not seem as authentic to the setting and situation. As an African American herself, Bambara portrays Sylvia almost as a realistic figure influenced by her childhood. â€Å"This dialect emphasizes the children’s distance from mainstream white bourgeois culture and economic power. However, Bambara also celebrates AAVE to express her self-confidence, assertiveness, and creativity as a young black women (Janet Ruth Heller 1). † At first, Sylvia gives off the impression of being stubborn and loud. She is adverse to Miss Moore’s teachings because simply, she doesn’t understand the underlying messages that Miss Moore attempts to teach these kids. During the exposition, Sugar answers Miss Moore’s question by saying, â€Å"I think†¦ that this is not much of a democracy if you ask me. Equal chance to pursue happiness means an equal crack at the dough, don’t it? (pg. 188)† This moment is the turning point in which changes Sylvia from being a talker to a listener. Although the lesson doesn’t immediately make sense to her, she eventually runs off to let it sink in. After reading the story, the reader is left with a feeling of anticipation for the kids and their future outcome. Although humorous, the story brings up a serious issue of poverty and the economic disparity that these kids experience. Furthermore, at the conclusion of the story Sylvia states, â€Å"We started from the block and she gets ahead which is O. K. by me cause I’m goin to the West End and then over to the Drive to think this day through. She can run if she want to and even run faster. But ain’t nobody gonna beat me at nuthin (pg. 188). † This moment represents hope for Sylvia’s future and her drive to pursue a life other than the one she was brought up to. In this way, Toni wants to convey a message of hope to all kids in Sylvia’s position and that they have to chance to break away from the cycle of poverty and be successful.

Evaluating Personal Study Skills Education Essay

Evaluating Personal Study Skills Education Essay For this essay I will be evaluating my own study skills and identifying my strengths and weaknesses using a SWOT analysis technique. Once these issues have been identified any deficiencies will be addressed by way of a diagnostic plan. SWOT stands for Strengths, Weaknesses, Opportunities and Threats and was created by Albert Humphrey at Stanford University in the 1960s. SWOT Analysis is an effective process for interpreting my Strengths and Weaknesses, and for describing the Opportunities available to me and the Threats hindering me. In order to be productive when learning study skills must be acquired. Study skills include such things as time management, note taking in lectures, concentration, memorizing and public speaking skills. In addition to assisting me to highlight the skills I need to improve and develop, completing a SWOT analysis will allow me to centre my attention onto the skills where I am already strong. Study Skills Swot Analysis Strengths Note-taking in lectures Punctuality Classroom discussions Researching Reading IT skills Weaknesses Motivation Making time to study Spelling Time management Procrastination Self discipline Presenting projects concentration Exam preparation Memory Work experience in the construction industry technical knowledge Impatience Opportunities Extra help from tutors Proof reading by graduated colleagues Use of technology such as recording devices during lectures Opportunities for personal development Job shadowing Engage tutors in providing feedback Threats Working late in my part time job can negatively impact on my studies Long commute to college can affect my time management Time pressure Study Skills Study skills provide a significant contribution to academic success and they are decisive tools for learning. As Devine, (1987) stated: Study skills encompass a range of coordinated cognitive skills and processes that enhance the effectiveness and efficiency of students learning According to Hoover and Patton (1995), study skills include the competencies associated with acquiring, recording, organising, synthesising, remembering, and using information. These skills help the student to be successful. Studying is a skill and like all skills it involves training and developing by using particular methods that assist the student learn, organise, remember, and apply information. According to Gersten (1998), a lot of students with studying weaknesses simply do not know the tricks of the trade that are practiced by more successful students when they study. A skilled student will use a type of cognitive learning rather than just learning from observing and repetition. Pressley and Afflerbach (1995) discovered several key cognitive techniques that successful students use in order to interpret and help remember information. Some of these were as follows: Overview before reading Search for important information and pay more attention to it Relating important points Use of prior knowledge Change the approach of learning when struggling to understand The reverse is true when dealing with students of a low academic level as they will frequently exhibit weak study skills. As they incline to adopt a more inactive role in studying and tend to rely on other people for example, teachers or parents. Studying needs both cognitive thinking, as well as self-management skills in order to sustain the students concentration, effort, and time needed. If these self-management skills are not employed it may be due to inadequate motivation. Study skills are needed for students to achieve academic success. Good study skills reduce the chance that the student will fail and enable them to make the best of what they are taught. To be competent, students must have a broad range of study skills that they are capable of using. Issues to be addressed Time management relates to an array of skills applied to manage time in order to achieve particular projects, jobs and goals. To improve my time management skills it is important I set individual tasks or goals and break them down into an action plan. An importance rating will be established for each individual task or goal and a deadline set (e.g. Dissertation to be completed by April 26th). This process will result in an extensive plan with a schedule of activities over a daily period. Many time management computer programmes are now available which I would find easier to manage. Once my goals and tasks have been set and prioritised time management comes down to the efficient scheduling of my time which helps me to keep on track and focused. Scheduling is the procedure of calculating the time available and planning how to use it in order to accomplish the set goals and tasks. With effective scheduling I can make the best use of the time available and gain an understanding of what is achievable in the time allocated. A leading cause of not being able to concentrate is not being interested in the work. If Im reading something I really want to, my attention typically will remain. Yet, when Im learning something that I regard as dull or tedious, I will normally find it hard. At other times my lack of concentration is because Im tired or a fear of failure. In order to improve my concentration I must improve my work environment by making it more comfortable. Distractions must also be shut out as much as possible (e.g. TV, Radio). I must keep a positive mental attitude for the task and remember my purpose for studying and my ultimate goal. Motivation is a complex field and self-motivating can be hard. There are basically two types of motivation, intrinsic (Doing something because you enjoy it) and extrinsic motivation (Doing things because of external factors like money etc). I can improve my self-motivation by changing the way I look at a task, and I can associate finishing it with something thats intrinsically pleasing. I will also supply my own rewards, and alter how I approach unavoidable tasks to provide more extrinsic motivation. When I procrastinate I put off things that I should be focusing on right now, generally in favour of doing something that is more pleasurable. It is normal to procrastinate on occasion. Yet, unreasonable procrastination can lead to feelings of guilt about not completing a task straight away. Additional, extravagant procrastination can lead to inadequate performance if the task is attempted without enough time to do it competently. In order to break this habit I will make up my own rewards for completing work and ask someone to check up on me to make sure I am carrying out the work needed. There are a number of tools used to improve memory, these are called mnemonics. Mnemonics are methods for recalling information that is otherwise quite hard to remember. The thought behind practising mnemonics is to encode hard to recollect information in a way thats a great deal easier to recall. The central idea is that by encrypting information utilising pictorial mental images they are easier to remember when you need them. There are three basic principles implicit in the function of mnemonics; imagination, association and location. When you put these three principles together you are able to produce effective mnemonic systems. To improve my presentation skills I need to address a number of factors. I firstly have to recognise what the audience requires and then I need to develop the content and deliver it in a confident manor to create an overall engaging presentation. Issue Personal Action Plan Time Managment Set individual goals and tasks. Schedule these tasks on a daily basis Motivation Set personal rewards. Positive attitude Late working hours Talk to my manager about changing hours Concentration Remove distractions. Improve study area Lack of work experience Apply for volunteer work or job shadowing Cognitive Learning Become less passive and more engaged in learning Memory Incorporate mnemonics into my exam revision

Hemingways The Sun Also Rises Essay -- Hemingway Sun Also Rises Essay

Hemingway's The Sun Also Rises The title and narrative focus of Ernest Hemingway’s The Sun Also Rises are rooted in a passage from the Ecclesiastes. In referencing this book of the Hebrew Bible, Hemingway resorts to aged scripture to unearth steadfast truths. His novel uses old-world beliefs to provide a solution for modern day issues, asserting the undeniable value of tradition. The applicability of the Ecclesiastes passage to Hemingway’s portrait of hopelessness in the post-Great War generation demonstrates that a reconnection with the natural world will reverse the unnatural consequences of a meaningless war and permit the reestablishment of hope within the following generation. The historicity and context of Hemingway’s opening reference to the Ecclesiastes demonstrates that an attachment to the natural world enables renewal. By reusing an ancient text to precede an interpretation of changes in 20th century expatriates, Hemingway illustrates the everlasting pertinence of its context. This effect establishes that textual traditions endure throughout time. To substantiate this inference, the context of Hemingway’s reference employs the likeminded rational that the overriding nature of the earth is everlasting simultaneous to alterations in generations of its inhabitants. To emphasize the enduring quality of the earth, the Ecclesiastes excerpt illustrates the interminably cyclical route traveled by the sun, wind, and rivers. In contrast to the linear quality of the Ecclesiastical observation that, â€Å"one generation passeth away, and another generation cometh† (p. 7), the earth retains its cycle, unaffected by the mortality of pas sing generations. By referencing a relationship between man and the earth that is define... ...xample of a reduced product of the war. His castration inhibits natural progression and, consequently, his attachment with nature. In Hemingway’s conclusion, Jake pursues the desire to reconnect with Brett, yet the effects of the war inhibit a return to tradition. Brett’s statement â€Å"we could have had such a damned good time together† (p. 251) illustrates the undeniable strain of Jake’s castration that prevents the realization of natural emotions. Nevertheless, the Ecclesiastes preference projects hope with, â€Å"all the rivers run into the sea; yet the sea is not full† (p. 7). This generation, harmed by the unnatural and purposeless war, has great obstacles in reconnecting with the natural world. Yet, subsequent generations will continue traditions begun before this unnatural intrusion. Works Cited: Hemingway, Ernest. The Sun Also Rises. New York: Scribner, 1926.

A Fools Payment Essay -- essays papers

A Fools Payment A Fool’s Payment In the short story, â€Å"The Necklace,† a greedy and selfish woman brings financial ruin upon herself and her husband. They go from a comfortable lifestyle in a slightly shabby apartment to an impoverished existence in an attic apartment. Mathilde Loisel was born to a lower middle class French family, but she wished that she could have of noble birth. Her longing for a better life caused her great grief. When she could have been happy with her situation in life, instead she would dream of a grand home and wealthy, dignified friends. When she borrowed a diamond necklace from a friend and lost it at an elegant party, she brought downfall to her husband and herself. Not only does Guy de Maupassant use the necklace as a vehicle for the hard times that the Loisels had to endure, but he also uses it as a symbol to teach a lesson about the repercussions of greed, ruin, and regret. To begin with, Maupassant displayed the necklace as everything that Mathilde had ever desired. The necklace was â€Å"†¦superb†¦and [Mathilde’s] heart throbbed with desire for it† (Maupassant 6). Mathilde had her choice of â€Å"†¦bracelets,†¦a pearl necklace,†¦a Venetian cross of finely worked gold and gems† (Maupassant 6), but instead she chose to take the most expensive and finest looking bauble in her friend’s jewel box. The diamond necklace revealed to the reader that Mathilde no only wanted the finest things, but she also wanted the most luxurious and expensive ones to be...

General Muhammed Zia-ul-haq - Pakistan History :: essays research papers

Q. Discuss in detail the Islamization programme of General Muhammed Zia-ul-Haq as the president of Pakistan. A. Islamization Programme of General Muhammed Zia-ul-Haq: - Background: - General Muhammed Zia-ul-Haq proclaimed Martial Law in 1977 and assumed the office of the President of the country. The then government had to issue several martial law regulations to effectively control the aggravating situation in the country. There is one strong opinion which has effectively prevailed over the years and that is hat the process of Islamization, in fact, began the day the Qadianis were declared as non-Muslims on their negation of the finality of Prophethood in 1974. The opinion seems to carry some weight as the action of the Government of Mr. Z.A. Bhutto, declaring the Qadianis as non-Muslims, was understood as a step to have been taken for the safeguard of the basic tenents of Islam. However, it was the martial law regime under General Muhammed Zia-ul-Haq which took practical steps for the process of Islamization. The Islamization Programme: - The Islamization programme of General Muhammed Zia-ul-Haq contained the following steps. 1. Hadood Ordinance. 2. Qazaf Ordinance. 3. Nizaam-e-Salaat Committees. 4. Zakat Ordinance. 5. Ushr Ordinance. (a). Central Zakat Council. (b). Provincial Zakat Council. (c). District Zakat Committee. (d). Tehsil Zakat Committee. 6. Establishment of Federal Shariat Court. 7. Interest Free Banking. 8. Compulsory teaching of Pakistan Studies and Islamiat. 9. Ordinance for the sanctity of Ramzan-ul-Mubarak. 10. Ban of Nudity. 11. Arabic News. 12. Use of Dopatta. 13.Majlis-e-Shoora. in contravention to this Ordinance was liable to three yeas imprisonment and a fine of RS. 500/-. However, hospitals, railway stations, seaports, bus stands, trains and airports were exempted from this Ordinance. The Government in order to make Pakistan a real Islamic State strived hard to introduce Islamic System in the country. The Government for this reason needed staunch support and cooperation from the masses. Pakistan at that time was passing through the transitory stage towards the ultimate goal of achieving an Islamic society. A very long span was required to mould Pakistan into an Islamic State. 10. Ban of Nudity: - The Government imposed a strict ban on the display of nude posters particularly on portraying women as publicity symbols. Display of nude scenes and moving films with nudity were also banned ob the television. 11. Arabic News: - Everyday, five minutes were reserved for Arabic news on the television.

Ravindra Nath Tagore

The youngest of thirteen surviving children, Tagore was born in the Jorasanko mansion in Calcutta (now Kolkata) of parents Debendranath Tagore (1817–1905) and Sarada Devi (1830–1875).? [†º][11] Tagore family patriarchs were the Brahmo founding fathers of the Adi Dharm faith. He was mostly raised by servants, as his mother had died in his early childhood; his father travelled extensively. [12] Tagore largely declined classroom schooling, preferring to roam the mansion or nearby idylls: Bolpur, Panihati, and others. 13][14] Upon his upanayan initiation at age eleven, Tagore left Calcutta on 14 February 1873 to tour India with his father for several months. They visited his father's Santiniketan estate and stopped in Amritsar before reaching the Himalayan hill station of Dalhousie. There, young â€Å"Rabi† read biographies and was home-educated in history, astronomy, modern science, and Sanskrit, and examined the poetry of Kalidasa. [15][16] He completed major works in 1877, one a long poem of the Maithili style pioneered by Vidyapati.Published pseudonymously, experts accepted them as the lost works of Bhanusi? ha, a newly discovered? [†º] 17th-century Vai ava poet. [17] He wrote â€Å"Bhikharini† (1877; â€Å"The Beggar Woman†Ã¢â‚¬â€the Bengali language's first short story)[18][19] and Sandhya Sangit (1882)—including the famous poem â€Å"Nirjharer Swapnabhanga† (â€Å"The Rousing of the Waterfall†). A prospective barrister, Tagore enrolled at a public school in Brighton, East Sussex, England in 1878.He read law at University College London, but left school to explore Shakespeare and more: Religio Medici, Coriolanus, and Antony and Cleopatra;[20] he returned degreeless to Bengal in 1880. On 9 December 1883 he married Mrinalini Devi (born Bhabatarini, 1873–1902); they had five children, two of whom died before reaching adulthood. [21] In 1890, Tagore began managing his family's vast estates in Shilaidaha, a region now in Bangladesh; he was joined by his wife and children in 1898. In 1890, Tagore released his Manasi poems, among his best-known work. 22] As â€Å"Zamindar Babu†, Tagore criss-crossed the holdings while living out of the family's luxurious barge, the Padma, to collect (mostly token) rents and bless villagers, who held feasts in his honour. [23] These years—1891–1895: Tagore's Sadhana period, after one of Tagore’s magazines—were his most fecund. [12] During this period, more than half the stories of the three-volume and eighty-four-story Galpaguchchha were written. [18] With irony and gravity, they depicted a wide range of Bengali lifestyles, particularly village life.

Biblical Similarities in Hawthorne’s “Rappaccini’s Daughter” Essay

Biblical Similarities in Hawthorne’s â€Å"Rappaccini’s DaughterIn Nathanial Hawthorne’s â€Å"Rappaccini’s Daughter,† many biblical parallels can be found. This short story duplicates the first three chapters of Genesis in the Bible. The similarities range from the characters, to the setting, and even to the deadly plant in the story. The account of Adam and Eve in Genesis chapters 1-3 is extremely similar to the situation of Giovanni and Beatrice in â€Å"Rappaccini’s Daughter†. In both â€Å"Rappaccini’s Daughter† and the Genesis chapters in the Bible, lush, beautiful gardens are the setting. Both gardens are exotic and pretty, but the Garden of Eden is bright and tropical, whereas Dr. Rappaccini’s garden is dark and mysterious. Both gardens are home to a type of â€Å"forbidden† plant, but the Garden of Eden was created by God, whereas the garden in the story is created by a man with a god complex, Dr. Rappaccini. The forbidden plant in Genesis is a gorgeous fruit tree. The tree in the Garden of Eden is called the Tree of Knowledge and was extremely tempting to Adam and Eve. However, the tree was deemed prohibited by God. The plant in Rappaccini’s garden is a large flowering bush. The flowers on this bush are unlike any others and are extremely exquisite. The two plants share the trait of â€Å"forbidden,† but in different ways. The fruit on the tree in Genesis was forbidden because God said so. The plant in Rappaccini’s garden was forbidden because it was poisonous. The only person immune to the poison of this plant was Beatrice, then soon Giovanni. In Hawthorne’s story, a parallel between Giovanni and Adam is established. Both are young men, and each were tempted by a beautiful young woman. Giovanni in Hawthorne’s story was lured into the garden by Beatrice’s beauty. Adam was lured by Eve’s beauty to betray God. Beatrice and Eve also share similarities. They both are beautiful and young and are naà ¯ve to the evils of the world they live in. The serpent in â€Å"Rappaccini’s Daughter† is clearly represented by Dr. Rappaccini and Professor Pietro Baglioni. Dr. Rappaccini is responsible for luring Giovanni into the garden for his daughter, and also for exposing him to the toxin that led to him becoming like Beatrice, poisonous and stuck in the garden. Professor Pietro Baglioni is responsible for giving Giovanni the silver vial with the supposed antidote for the poisons. When Giovanni gives Beatrice the vial she then dies because the poison is too entwined with her body. Sadly, she was not given a second chance like Adam and Eve. The story of â€Å"Rappaccini’s Daughter† is an extremely enjoyable story with close biblical ties. The parallels are extremely apparent and also very important. What seems to be a story simply of fatal love is quite possibly a retelling of the opening chapter of Genesis in the Bible.

Man is not truly two, but truly one Essay

Robert Louis Stevenson’s The Strange Case of Dr. Jekyll and Mr. Hyde explores the duality of human nature. Jekyll believes he can extract his evil side as Hyde to destroy this part of himself; however, he realizes that he enjoys his secret life pursuing illicit pleasures. At first it appears that the primary struggle lies between the well-respected Dr. Jekyll and the evil Mr. Hyde, but what is actually more threatening is the fact that the binary does not hold. The evil cannot be isolated and contained, thus it is impossible to separate and kill off. Jekyll is not completely good and Hyde is not purely evil. Some evil must have existed in Dr. Jekyll in the beginning for him to transform into Mr. Hyde. Hyde is not completely evil because he is somewhat â€Å"natural and human† (Stevenson 58). By combining good and evil in both characters, Stevenson reveals the complexities of human nature rather than the strict â€Å"divided self† that Jekyll believes he is creati ng. The flaw that leads to Jekyll’s downfall is his thinking in binary terms when he says, â€Å"man is not truly one, but truly two† (55). On the simplest level, Jekyll is a respectable scientist, but upon closer analysis Jekyll is not purely good evinced by the many temptations to which he succumbs. As a scientist, he â€Å"gave into the temptation of discovery† to create a drug that would painfully transform him into the evil Hyde (57). Jekyll’s curiosity gives him the power to play God, which might be considered unethical by many. The fact that Jekyll believes this breakthrough to be a â€Å"temptation† also demonstrates his recognition of the potential disaster that could ensue due to his self-experimentation with drugs. In order for Dr. Jekyll to transform into Mr. Hyde, some evil must have originated in Jekyll. Jekyll supports this idea in his confession when he calls himself and â€Å"incongruous compound† of good and evil (59). In chemistry, a compound is a homogenous mixture that cannot be separated. The fact that he is an â€Å"incongruous compound† indicates that both good and evil can come out of Jekyll in an unpredictable manner, but they can never be truly separated. Stevenson describes Jekyll as â€Å"composite†¦now with greedy gusto, projected and shared in the pleasures and adventures of Hyde† (63). Jekyll knows that Hyde’s adventures are dangerous to the community, yet Jekyll still selfishly allows himself to enjoy the disguise of Hyde. The fact that Jekyll is not perfect, but really a mixture of good and evil, questions the possibility of separating these two poles. Jekyll calls Hyde purely evil, but there is evidence suggesting that Jekyll’s theory is flawed and that Hyde is actually a mixture of good and evil. When Jekyll characterizes Hyde as wholly evil Jekyll prefaces his statement by stating that it is based on his personal â€Å"theory alone† (58). This indicates that Jekyll could be speculating about the results of his experiment. There is no way to prove this theory because Hyde is inherently part of Jekyll and the research cannot be repeated. This gives reason to believe his confessions are potentially biased. The character portrayal of Hyde as a â€Å"small† man with a â€Å"murderous mixture of timidity and boldness† points to the complexities of human nature in Hyde (16). Jekyll and Hyde are one and the same because they have â€Å"memory in common† and can be transformed between the two forms, but they are not proportionally represented (63). Hyde’s small stature reinforces the idea that Mr. Hyde is part of Dr. Jekyll since a part must always be smaller than the whole. If he is a part of Jekyll, then he is at least partly human including good and evil, thus not strictly evil. Hyde’s â€Å"murderous mixture of timidity and boldness† provides more insight into his character. He is criminal, but a â€Å"mixture† and not a pure compound of evil as Jekyll asserts. One who is timid and bold is unpredictable: at one moment they may hide their evil plots, whereas at other times they act on their devastating impulses. Humans are multifaceted because their actions are not always rational or foreseeable. Jekyll’s unreliable science and Hyde’s â€Å"murderous mixture† cast doubt on the claim that Hyde is completely devilish. Just as Hyde and Jekyll both contain good and evil within, their shared home represents two sides of one character. Dr. Jekyll enters the front of the house with a great faà ¯Ã‚ ¿Ã‚ ½ade and elegant interior, whereas Mr. Hyde enters through the back laboratory door with a dilapidated structure. Hyde’s door â€Å"was well equipped with neither bell nor knocker, was blistered and distained† (6). The doors strike an incongruous note and contrast with the rest of the houses on this pleasant and wealthy street. The back door lacks a bell and knocker which is unwelcoming to visitors. Stevenson personifies the door as â€Å"blistered† indicating an element of pain that occurs due to the transformation that occurs within this lab. Ironically, when Utterson and the detective go inside Hyde’s house, they find it â€Å"furnished with luxury and good taste† (26). This suggests that Hyde is civilized and refined underneath his devilish exterior. Underneath the exterior is the scientist, Jekyll who works and lives in this house. Hyde dwells and hides in this home after going out on sinister adventures. This structure reveals the complicated interactions between moral and sinful nature within humans. The house with distinct doors represents Jekyll and Hyde residing within a single individual. The Carew murder reveals another aspect to Mr. Hyde’s nature as animalistic and impulsive, but still human. A maid witnesses this tragedy by the light of â€Å"the full moon† (21). The full moon serves two functions: a practical source of lighting and to set the ominous mood indicating the time when evil lurks. This is a superstitious setting when humans transform into werewolves in horror and fantasy tales. Mr. Hyde tramples the innocent old man until he was destroyed and â€Å"the bones were audibly shattered† (22). The graphic image makes Hyde seem like a madman-uncontrolled, irrational, and violent; however, this crime is without motivation. Hyde simply acts on an impulsive â€Å"ape-like fury† leading him to completely destroy his victim (22). Most animals would not destroy their prey to a pulp as Hyde does indicating that he possesses irrationality of a human. Jekyll even describes Hyde as â€Å"natural and human† (58). This signifies the complexities of a man containing both animalistic impulses and irrational human desires. The name Stevenson bestows on Hyde connotes an animal hide, indicative of his skin in this transgression. He appears animal-like externally but really derives pleasure out of this evil act. At the same time, Hyde knows that what he has done is wrong and it is in his nature to hide from the gallows by becoming Jekyll. Hyde’s nature is not as clear cut as Jekyll would like to believe. After the Carew murder, Dr. Jekyll emerges as a man bound by his rational conscience to repress the evil Hyde. He appears â€Å"deadly sick† which is symbolic of his ill conscience (26). Jekyll knows that a part of him committed a heinous act and he is partly responsible because he acted on his curiosity to experiment scientifically and create Hyde. His weak body also reflects his weakness in controlling Hyde. Jekyll attempts to resume his prior life for two months by hiding Hyde, but he subconsciously does not want to rid himself of Hyde. Jekyll never gives up Hyde’s rented house in Soho nor destroys his clothes. Jekyll subconsciously enjoys Hyde’s freedom from â€Å"the aspirations and remorse of his more upright twin† (56). The fact that Jekyll refuses to sacrifice his liberated, impulsive self leads to Hyde ultimately reappearing without the potion. Jekyll loses the power to control himself when Hyde comes and goes because he refuses to consciously accept him. Both natures are trapped-Hyde cannot reveal his face because he is a wanted murderer and Jekyll loathes Hyde because he knows he cannot control Hyde. Since only one character can exist at a particular time, they are never completely separated. The fact that Hyde takes over Jekyll’s body right after Jekyll drinks the vial of poison shows that the conflict persists until the last minute of this character’s life. The Case of Dr. Jekyll and Mr. Hyde illustrates the existence of multiplicities found in every individual and the need to recognize but minimize the grasp of evil. Seemingly opposing qualities such as good versus evil, civilized versus primitive, and repression versus liberation can all be found competing within a single character. Even though Jekyll calls Hyde â€Å"pure evil,† there is evidence contradicting this belief; Jekyll is not strictly good and Hyde is not wholly evil. Jekyll’s belief in humans as two separate beings that can be divided lead to his death. They cannot concurrently exist because they are ultimately one individual. Jekyll’s dualistic thinking that leads to splitting his personality is problematic because all humans, including Hyde, are composed of multiple qualities. It is impossible to obtain a pure compound by human means such as through science due to the competing forces within every person. Jekyll’s lack of acceptance of his complex nature and attempt to split his identity ultimately led to his death because man is not two, but truly one. Works Cited Stevenson, Robert Louis. The Strange Case of Dr. Jekyll and Mr. Hyde. England: Penguin Books, 2002.

Types of adaptations for Spina Bifida

Biffed is a neural tube defect that affects many small children. The severity of this condition can differ from case to case depending on the position of the protrusion of a fluid filled sac, making nerves and parts of the spinal cord visible on the back. Types of adaptations for this disability can be equipment or rule related. Someone who suffers from Spins Biffed often has some movement of limbs and is able to participate in some activities using lighter equipment since they may not have enough strength to throw a heavy ball or swing a heavy bat.Using foam or near balls or plastic equipment may be a proper equipment adaptation and will allow for more effective participation by the student. Rule modifications such as using bases that are closer to each other in baseball or allowing for a second bounce in tennis would be great ways to include an individual with mild Spins Billed. People with Spins Billed sometimes have trouble making swift movements or running long distances so thes e accommodations would be sensible solutions for Inability to perform these physical tasks. Some physical activities that would be appropriate Is a game of foam ball tennis.This would be played with a soft foam tennis ball and light tennis rackets. The student with the disability would be able to hit the ball over the net because It would require a lot less strength and would work on hand-eye coordination. Another activity could be basketball with a short basket where the student would use a lighter ball. These accommodations are appropriate because these students with Spins Biffed don't have as much strength or range of motion so making the target goal shorter or more reachable would allow for Inclusion In these actively.

What is strategy Essay Example | Topics and Well Written Essays - 250 words

What is strategy - Essay Example In order for a company to attain its goals and objectives, it has to put in place the means it will use to attain this. Therefore, it is a means of attaining these goals and objectives in a business should be strictly followed. Precisely, strategy can be defined as the means of reaching the end, what is used, how it is used and carried out in order to achieve the objectives and goals and objectives, and what are the expectations of the surrounding. Therefore, strategy refers to where the business needs to be in a certain time, which activities it should conduct, and who are its competitors. Moreover, what it should do to be better than its competitors, what resources should it use, what are the main challenges that the business will face in the market and what are the expectations of those around them (Riley). In conclusion, strategy is the exact implementation of the plan and not the preventive measures or judgments of the plan and should be followed strictly in every

Accounting 1 Essay Example | Topics and Well Written Essays - 500 words - 1

Accounting 1 - Essay Example The organization had elaborate risk assessment about which every employee was cognizant. The organization conducted risk awareness and emergency response training regularly. Fire extinguishers were regularly checked and replaced and there were notices providing information on what do in the event of a hazard. The management routinely supplied employees with the latest information on common and emergent risks. I realized that the organization monitored and reviewed its internal controls periodically. The petty cash was checked at the end of every week and recommendations given on what to avoid and what to improve. Internal controls that were found ineffective or failing after monitoring were replaced and others were improved in order to enhance their functionality. The organization had a comprehensive yet simple way of reporting risks to the relevant officials in which everybody knew the most immediate person to approach. The organization had good information and communication system in place. The management issued memos in good time when calling for a meeting and every employee was issued with a copy of previous meeting’s minutes with the day’s agenda. The management was respectful in the way it summoned employee for disciplinary action and they did not let other employees know about it. The most outstanding element of the organization’s internal controls was its control activities. The duties of different individuals were separated and every individual knew what they were supposed to do and what to forward to the next person. This was most evident in the accounts department where duties such as approval of purchases, reception of deliveries, approval of invoices, review, and reconciliation of financial records were handled by different people. There were clear procedures for transactional authorization where there were officers entrusted with authorizing purchases and payments. No such transactions could be undertaken

Persuasive writing Essay Example | Topics and Well Written Essays - 500 words - 1

Persuasive writing - Essay Example This would give the victim the right to live a life of dignity and the freedom (End the total abortion ban in Nicaragua, 2010; Feldman, 1998). Rape leaves a lasting impact on the mind of women due to the agonizing physical and mental turmoil that she undergoes during the event. She requires a strong support and the right counseling to help her come out of the situation. Apart from the counseling it is extremely essential to check the women medically for veneral disease and pregnancy. If there is no conception the women should be given suitable medication to prevent fertilization. However, in case of a pregnancy the women should be given a moral right to decide whether she wishes to continue the pregnancy. Experts have suggested many reasons for supporting this right such as rape is a violation of the women’s right and dignity, it is enforced on the women and not conjugal, and the women cannot be held responsible for the act. Despite the overall consensus that it is morally incorrect to kill innocent people and that a fetus is innocent which has not committed any crime, many people believe that abortion is completely a private matter which should be left to the discretion of the mother. In cases of pregnancy due to rape this right of the mother is further justified. This is because women of all ages could be subjected to rape. In most of the cases, young girls are targeted and when they become pregnant later on it is almost impossible for them to bear and support the child at that young age (De Bruyn, 2002). In addition there are several health related complications associated with pregnancy at such a young age both for the mother and the child. The child could be born with a low-weight and the mother could suffer from various complications during the delivery. In addition to the turmoil due to the rape, carrying the child of a man who committed the brutal crime

Mc Donalds Essay Example | Topics and Well Written Essays - 500 words

Mc Donalds - Essay Example ing out of the 1990s, the company had gained an ugly reputation for having ‘single-handedly’ led the nation to its current dangerous levels of obesity (Branch, 1997). Reviled for its unhealthy food products and questioned about its quality, the numerous appeals the company made to try to appease the public were solidly rejected. However, McDonalds seems to be making a strong come-back based upon its new campaign focused on intelligent and healthy choices as revealed on their website. McDonald’s current marketing campaign makes constant appeals to the intellect and to healthy living. Rather than using the obvious color ploys of yesteryear’s designs, the McDonalds website (http://www.mcdonalds.com) offers rich tones of color that introduce sophistication and complication to the simpler red and yellows of the chain’s early years. However, bright colors are still used on the kids’ pages reserved for very young children, still learning how to use the mouse and keyboard. This is in keeping with psychological and developmental studies that suggest very young children are more attracted to simple, bright color schemes (Ratner, 1989). The site is also very sophisticated in its use of technology, providing combinations of fully integrated streaming media, flash game pages and easy and accessible xhtml pages. These impressions are backed up with the content of the site in which consumers are made to feel as if everything they want to know is ava ilable on the site, education is stressed through the emphasis placed on Hamburger University and children’s activities are geared to teach as well as provide entertainment while still supposedly revealing to children (who likely can’t read yet) that this site is an advertisement. In addition to these appeals to the consumer’s presumed intellect, and perhaps more importantly to its own success, the company is also making tremendous appeals to the public’s need for healthier food choices. Their biggest push

Journal assignment Essay Example | Topics and Well Written Essays - 500 words

Journal assignment - Essay Example Theft of cleaner from the custodian’s cart, leading to a 911 call and posion control situation, was a difficult experience to manage. The group meetings were more controlled than the different interventions with the patients, as the nurse maintained direction and had personal experience with those who exhibited inappropriate behaviors. She understood the dynamics of paranoid schizophrenia and the sometimes distorted commentaries that come along with it. The moderating nurse was a proverbial breath of fresh air. Group meetings were concentrating attention on the patients which seemed to satisfy their needs, or perhaps it was out of long-standing respect for the nurse that they maintained control. I was changed personally not only in my sudden (and not pre-existing) apprehension around being near disturbed patients, but in how I view society and its diversity. In some households, these behaviors might be considered interesting or spontaneous, however in the clinical environment it was not an inviting experience. I have developed, in a small degree, much less trust for individuals after seeing this unusual social behavior. Though I recognize these problems are inherent and out of the patients’ control, to see such reckless behavior as the self-poisoning scenario made me realize why quality nurses are needed. My overall view of mental health is virtually unchanged. I realized that individuals with behavioral problems can be controlled if they have concentrated support and attention. Control was something desperately needed in this clinical environment. Elements of this rotation that could be considered reliable included memory game and trivia play in order to spark interest and maintain a decorum. Anytime that mental health patients had attention focused directly on them, they seemed to be more docile and rational. In a future role, I would take these lessons and attempt to model them for an informal research study in terms of sustaining positive control

A reflective learning journal Essay Example | Topics and Well Written Essays - 750 words

A reflective learning journal - Essay Example There is the explanation, as to how the profits of a firm can be useful in the development of the principles of the supply chain management. The increased level of the interaction between these two fields shall allow enhancement of the ability of the organizations to meet their goals. The traditional aspects of the strategic management have been aimed at the operational level efficiency of the firms. The obtaining of products or services through the markets has been evolving at high speed. The new companies are no longer fighting the war on the strategic turf; it is being increasingly fought on the supply chain side. The improvement in the supply chain is one of the ways of countering the increasing costs. It also helps to tide over the increasing competition in a number of areas of management. The supply chain is representative of the link between the hierarchies and the market. The increased efficiency in this field is a potential source of competitive advantage. This research paper has helped in comprehending the importance of the synergy between the fields of the strategic management and the supply chain management. This is an area of great importance in the modern corporate world. The developments of the newer kind of competition have an effect on the competencies of the firm. One of the prime examples of this process can be seen in the case of the supermarkets. The supply chain management plays a great role for cost-saving. It also allows in the achievement of the strategic objectives of the firm. The paper deals with the case between the Hughes Aircraft Systems International and the Air services Australia. Hughes was an applicant in the case, who was also an unsuccessful bidder in the two of the tender processes. It was conducted by the Civil Aviation Authority. The proceedings of the court found that the processes were governed by two tenders. This had an effect on the process of the tenders. The terms of

Financial analysis Essay Example | Topics and Well Written Essays - 750 words

Financial analysis - Essay Example The succeeding years thereafter showed an optimistic trend implying an adjustment in the operating system. It can be noted that it was in late 2003 that Verizon innovation were observed immediately the year after as seen on the total net income of 2004. Assets over the five-year period remain at almost the same level while the total liabilities are decreasing, with a slight increase in 2005, suggesting a good overall trend. ratio by 2002 shows that the company has begun acquiring better investments and a considerable increase in earnings. Return on investment shows a positive trend over a five-year period with the same noted decrease in 2003 because of the transition in Verizon’s marketing strategy. 2005 was constant and remain within the normal range of 0.5 to 2.0 (reuters.com). The low and steady current ratio proves a standard cash payment system since the company is service-oriented, with the consumers paying on a monthly basis (Rosenbush 58). Total debt/equity and long-term debt/capital ratios show that the company’s financial resources are stable and strong enough to pay both the short and long-term debts that it has incurred. The gradual decrease in both debt ratios also suggests that Verizon is able to manage the payment of its debts properly over the years, implying a steady growth in earnings during this period. Sprint Nextel Corp. and AT&T Inc. are some of Verizon’s competitors in the telecommunications industry (Rosenbush 58). Figure 2 presents a comparison of the profitability of Verizon against its competitors from 2001 to 2005. This shows that over a five-year period, Verizon has been competing with AT&T for the market shares. Sprint Nextel Corp. has negligible effect in terms of competitiveness with the other two companies. The graph suggests that Verizon was only able to out-run AT&T beginning on 2004. This

How did the wartime mobilization affect American politics what were Essay

How did the wartime mobilization affect American politics what were the provisions of the GI Bill what was important about the 1944 presidential election - Essay Example Introduction of railway and conscription made mobilization an issue. Societal changes and the technology promoted the move toward a more organized way of assembling armies. Although, the benefits of wartime mobilization did not create a level playing field for most Americans, there was transformation among the people and the nation at large (it finished taking the United States out of the Great Depression) (Rosenberg, p629). The opportunity and obstacles that came either wartime mobilization affected the people the very way they vied themselves in the society. For instance, women moved into jobs that were largely dominated by men, hence changing the role of women in the society. Furthermore, mobilization brought about civil rights; Africa Americans serving in were less likely to be segregated. The GI BILL was created to assist the World War II veterans. It provides low –interest rate mortgages, established hospitals, and it provided stipends covering expenses and tuition for veterans attending trade schools or colleges. The GI BILL is termed as one on most significant piece of legislation to be produced by the federal government. It had influenced the economic, social, and political status of the United States (Humes, p110); however, it almost never came to be due to the debate on the provisions of the GI BILL. However, despite all the differences they agreed that the veteran must be helped to be able to assimilate into the civilian life. It also was commonly referred to as the GI BILL of rights. As much as the congress was giving a chance for redemption some, saw it as a genuine attempt to thwart a looming economic and social crisis. Others saw inaction as a way of welcoming another depression. In 1944, the dominant issues at that time were war and peace. Therefore, the candidates were judged by their ability to compete with the war effort United States being the

Organisation Structure Essay Example for Free

Organisation Structure Essay The structure is totally centralized. The strategic leader makes all key decisions and most communication is done by one on one conversations. It is particularly useful for new (entrepreneurial) business as it enables the founder to control growth and development. They are usually based on traditional domination or charismatic domination in the sense of Max Webers tripartite classification of authority. [edit] Bureaucratic structures Weber (1948, p. 214) gives the analogy that â€Å"the fully developed bureaucratic mechanism compares with other organizations exactly as does the machine compare with the non-mechanical modes of production. Precision, speed, unambiguity, †¦ strict subordination, reduction of friction and of material and personal costs- these are raised to the optimum point in the strictly bureaucratic administration. †[5] Bureaucratic structures have a certain degree of standardization. They are better suited for more complex or larger scale organizations. They usually adopt a tall structure. Then tension between bureaucratic structures and non-bureaucratic is echoed in Burns and Stalker[6] distinction between mechanistic and organic structures. It is not the entire thing about bureaucratic structure. It is very much complex and useful for hierarchical structures organization, mostly in tall organizations. [edit] Post-bureaucratic The term of post bureaucratic is used in two senses in the organizational literature: one generic and one much more specific [7]. In the generic sense the term post bureaucratic is often used to describe a range of ideas developed since the 1980s that specifically contrast themselves with Webers ideal type bureaucracy. This may include total quality management, culture management and matrix management, amongst others. None of these however has left behind the core tenets of Bureaucracy. Hierarchies still exist, authority is still Webers rational, legal type, and the organization is still rule bound. Heckscher, arguing along these lines, describes them as cleaned up bureaucracies [8], rather than a fundamental shift away from bureaucracy. Gideon Kunda, in his classic study of culture management at Tech argued that the essence of bureaucratic control the formalisation, codification and enforcement of rules and regulations does not change in principle.. it shifts focus from organizational structure to the organizations culture. Another smaller group of theorists have developed the theory of the Post-Bureaucratic Organization. [8], provide a detailed discussion which attempts to describe an organization that is fundamentally not bureaucratic. Charles Heckscher has developed an ideal type, the post-bureaucratic organization, in which decisions are based on dialogue and consensus rather than authority and command, the organization is a network rather than a hierarchy, open at the boundaries (in direct contrast to culture management); there is an emphasis on meta-decision making rules rather than decision making rules. This sort of horizontal decision making by consensus model is often used in housing cooperatives, other cooperatives and when running a non-profit or community organization. It is used in order to encourage participation and help to empower people who normally experience oppression in groups. Still other theorists are developing a resurgence of interest in complexity theory and organizations, and have focused on how simple structures can be used to engender organizational adaptations.

People Behaviour Essay Example for Free

People Behaviour Essay Methodology is concern with both the detail research methods through with data is collected, and the more general philosophies upon which the collection and analysis of data are based. In methodology there are two types of research methods in which researchers can depend on when researching. These are â€Å"Quantitative† and â€Å"Qualitative† research. Quantitative research deals with a term which August Comte came up with, â€Å"Positivism.† This quantitative research deals with more scientific research than based on theory, it focuses on scientific methods of study. Despite the considerable influence of the ‘scientific’ approaches to sociological methodology, an alternative series of interpretive or qualitative approaches has long existed within sociology. Qualitative research often collects subjective data such as information about people’s emotions, feelings and values and also isn’t structure like quantitative research. Between both the ‘Quantitative and Qualitative research’, quantitative uses questionnaire to gather data. A questionnaire is a number of preset questions that can contain open-ended, fixed choice or combination of both types of questions. In this essay it would be shown that questionnaires cannot be used to capture the truth about people’s behaviour, but to an extent. In questionnaire research the same questions are usually given to respondents in the same order so that the same information can be collected from every member of the sample. There are many methods on how to distribute questionnaires. The first method would be the postal questionnaire, as the name suggests it is mailed to the respondents with a stamped address envelope for return to the researcher. Postal questionnaires are rather inexpensive, time consuming and has little less than fifty percent (50%) of  the questionnaires posted back. This would seriously bias the researcher research, since there may be systematic differences between those who returned questionnaires than those who did not. For example, the main response to a postal questionnaire on marital relationships might come from those experiencing marital problems and wish to air their grievance. If non-respondents were happily married, the researcher would be unjustified in making generalizations about married life on the basis of the return questionnaires. Therefore the researcher would not be able to analyse the questions clearly and would not be able to analyse properly the married couples who are happy, sad, frustrated or even devoice, because of the lack of questionnaires missing from married couples. Apart from the first method, the second method has a far higher return rate than the postal. This is because it is to administer the questionnaire to a group such as a class of students or workers at a union meeting. This method is less expensive and maintains the advantage of the presence of an interviewer. However, the interviewer must ensure that the respondents do not discuss anything while doing the questionnaire, due to the researcher would like the respondent own view and not from the help of others. This would therefore give the researcher an image towards how the respondent expresses themselves towards the questions within the questionnaire. The first two (2) methods that were stated above both used questionnaires mainly the first through postal and the second has an interviewer present at the time the questionnaires were given out. This method in the other hand is done through the telephone. This is mostly used in conducting of market research for companies, but it is not usually regarded satisfactory by sociologist. According to (Aldridge and Levine, 2001), it is hard to establish rapport in such interviews, disadvantage groups tend to be under-represented in samples, it is difficult to ask sensitive questions, respondents cannot be expected to remember a wide range of possible answers to fixed-choice questions, and visual aids cannot be used. This may make the respondent very uncomfortable and due to that they would not be willing to cooperate and answer the telephone questionnaire.  Therefore this may make it very hard on the researcher due to he or she would not be able to gain a proper response from the responden t. The fourth possibility is to administer questionnaires by e-mail. According to (Geoff Payne and Judy Payne, 2004), this may be a useful way of conducting dispersed groups of people, or those who might not wish to be questioned face-to-face. For example, it has been used in a study of people who committed self-harm. Although this method has its advantages, it also has its disadvantages. A problem of this is that genuine anonymity is difficult to assure since it is possible to track the source of an emailed response. Another big problem may be that the sample is restricted to those with access to computers and may therefore be unrepresentative, although the significance of this will diminish as the number of people without email and internet fails. This therefore would be a problem to the researcher because he or she may not be able to interpret the behaviour of the respondent towards the questionnaire and also the respondent may not take on the research seriously. These things hinder the researcher from collecting data towards his or her research. There are many reasons towards why questionnaires are inappropriate to capture the behaviour of people. But there are one or two reasons that could help the research in that, but only up to an extent. The second method that was stated can be of use in this by the interviewer watching every one’s reaction towards the questionnaire. This can determine the respondent answer by the feedback he or she gave during reading the questions. In conclusion, questionnaires can be used to capture people’s behaviour but to an extent. Yet it have been shown in this essay that you cannot simply capture someone behaviour with the use of questionnaires. It is due because the respondent can lie during the questionnaire or even the researcher would not get back a proper feedback to determine the respondent answer. In the end it has been shown that questionnaires cannot capture peoples’ behaviour.

Effect of Working Practices on Efficiency and Productivity

Effect of Working Practices on Efficiency and Productivity Abstract Aim The aim of this project is to identify why current working practices and procedures are affecting workshop efficiency (class contact time) and productivity (hands on time) during the daily running of an educational motor vehicle workshop. Objective The main objective of the report will be to make recommendations on work area design and workshop layout and the proposal of new working practices and procedures to help improve the efficiency and productivity within the motor vehicle workshop. Chapter 1 Introduction Chapter 2 Background Clydebank College first opened as a technical college in 1965 its aim was to support the training needs of apprentices in the local manufacturing companies and the shipyards. The economic activity in the area has changed over the years so the courses offered by the college have had to change to meet the local employment needs. The original college was in a severe state of disrepair and as a result of this Clydebank College opened a brand new  £34 million campus at Queens Quay on the riverside at Clydebank in the summer of 2007. The college delivers education and training from its main campus in Clydebank, and from community outreach centres in Dumbarton and Faifley. Most of the colleges learners come from areas of high unemployment, where there is a low participation in further education and a lower proportion of school leavers than average progress into higher education. 2.1 Existing Laboratory The motor vehicle workshop at Clydebank College is a single room, open plan, workshop approximately 25 x 20 metres (500m ²) in size. The workshop was designed to accommodate up to 6 classes of approximately 12 students and one lecturer per class. 2.1.1 Workshop Layout The laboratory has work bays laid out for 23 motor vehicles it also has to hold motorcycles, quads, buggies and associated workshop tools and equipment. There are workbenches and lockers situated at various points around the workshop, two communal sinks are plumbed in at one end and a moveable rolling road is installed in the corner of the workshop, cleaning equipment and large workshop tools are also stored in the main workshop area, all these facilities are shared between all motor vehicle classes. Open plan design allows a work area to be easily changed into a different workspace with limited costs should the need arise. The workspace is more adaptable and with no internal walls etc. the initial build costs are much lower. This open plan design of the motor vehicle workshop is a new concept for the college and most of the policies and procedures that are in place have been brought over from the old campus, whilst some of these policies and procedures do work there have been a number of issues develop over the last year as a result of this change in workshop design. 2.2 Automotive Curriculum The motor vehicle courses offered at Clydebank College are as follows: * City Guilds 3901 * City Guilds 4101 (Level 1,2 3) * HNC/D Automotive engineering 2.2.1 City Guilds 3901 Aimed at students with no previous qualification or knowledge of the subject area it is suitable for the 14+ age range. This qualification is ideal for secondary school students or as a pre-entry level to the modern apprenticeship program it focuses mainly on developing students practical skills with some oral questioning to test underpinning knowledge. 2.2.2 City Guilds 4101 Level 1, 2 3 and the modern apprenticeship program is an introduction to the maintenance, repair and diagnosis of automotive vehicles it has routes for tyre fitting, general fitting, light vehicle, heavy vehicle and motorcycle maintenance. The starting point for students with no prior experience of the subject area is Level 1 this level is suitable for 14+ year olds. Level 2 recognises that the learner will now be in a position to carry out routine tasks with a lower level of supervision and Level 3 focuses on developing students diagnostic techniques. 2.2.3 Higher National Certificate/Diploma HNC/D automotive engineering is delivered over 2.5 days per week for 2 years it focuses mainly on the theoretical side of automotive engineering but also has practically assessed diagnostic units. 2.3 Staffing The delivery of the motor vehicle curriculum is carried out by 13 members of staff in total. The motor vehicle section consists of a curriculum leader and assistant curriculum leader, 7 full time lecturers, two part time lecturers, a store person and two technicians. 2.3.1 Course equipment requirements The motor vehicle courses delivered at Clydebank College require various workshop equipments to facilitate the completion of practical assessments. See appendix A for a list of the equipment holding for the motor vehicle workshop. The majority of the workshop tools and equipment are centralised within the motor vehicle store and as such are not part of the problem that this report is trying to address. The equipment that is stored within the main workshop area is only to be considered during this report. 2.3.2 Health Safety Health and safety policies and procedures will not be analysed during this report, any issues found in this area will be passed onto the college HS officer for further investigation. 2.4 Literature Review The Design Council (About: Workplace Design, no date) have identified that there are a number of key challenges faced in developing a more innovative workplace strategy through a change in workplace design. The credibility of new ideas is usually always questioned because most people dont like change, especially people that have been in an organisation for many years. People in this situation have become comfortable with what they know and usually have a mentality of â€Å"what works now will always work† or â€Å"whats the point† or â€Å"if it aint broke dont fix it†. Most people have little idea that the working environment affects our attitudes and performance, (Strange and Banning, ) pointed out that â€Å"although features of the physical environment lend themselves theoretically to all possibilities, the layout, location and arrangement of space and facilities render some behaviours much more likely, and thus more probable than others.† â€Å"Educational institutes should learn to understand that spatial arrangements can support retention and improve student performances; they must also understand that good space is not a luxury but a key determinant of good learning environments.† (Oblinger, 2006) Any proposals to change the spatial arrangements within an organisation should firstly be discussed with the current employees. Management should seriously consider ideas from staff on workplace remodelling before imposing their decisions upon the workforce, it must be remembered that its the employees that have to work in the environment being changed every day of the week. It would also be wise to ask for employees to be involved at various stages of the process to assist in making the changes work. Keeping the facility or equipment in an operational condition can be difficult in a training facility due to an educational establishments varied hours and rates of occupancy. These can impact on the facilities operations and maintenance schedules. A proactive facility management program should be employed to anticipate facility problems rather than reacting to them when they occur (WBDG, 2009). This will ensure optimal long and short term use of the facility and if integrated early enough in the design process can improve productivity and reduce operating costs (Manuele, Christensen, 1999). Maintaining a training facility and its equipment in a clean and tidy condition will promote good engineering hygiene practises in its students. (Strange and Banning) highlighted ways in which the physical appearance of a campus convey a non verbal message, they cited research that links the physical appearance of a space to the motivation and task performance of those working in that space. The (Whole Building Design Guide, 2009) point out that training facilities, courses and timetables vary frequently and that instructors have different and evolving training methods. Flexibility, therefore, should be a huge consideration of any proposed spatial design change and is critical to the continuing success of an enduring training facility. (WBDG, 2009) also recommend strategies to assist in achieving an improved training facility such as clustering instructional areas around shared support and resource spaces and the use of an appropriate combination of stand alone moveable partitions between classrooms and shared spaces. Partitions that can be adjusted in height are a good idea to ensure some visual contact can be kept with the rest of the activities going on around, but a degree of privacy is maintained (Evans and Lovell, 1979). Research into partitioning in the nursery school suggests that young children prefer social contexts rather than the privacy of small activity spaces but as they get older it found they retain this preference but also realise that they need more peace and quiet to think!! It is also important to realise that partitioning can aid the control of the children where their own ability to control themselves is limited; as with younger children or children with learning difficulties. Workspaces should be arranged in line with the educational goals of the training facility but should also ensure a moderate openness but with acoustical privacy; allowing students to hear their instructors clearly but with a low ambient background noise and few distractions. This would be achieved with some form of room partitioning. (Hudson Valley Community College, 2009) agreed that their proposed new automotive training facility would have mini-labs with lab space for three cars as well as two vehicle lifts and an area with work benches and tool storage areas. This facility design, they believe, would improve the educational environment and enhance the students workforce readiness by working in a space that is similar to the space they will experience in the workplace. (Klatte and others, 1997) also emphasized that a standardised, ergonomically designed workspace as the basis for an improvement in working and (Govindaraju, 2001) stated that ergonomic considerations improve human performance. Kletz (1991) wrote that it is difficult for engineers to change human nature and, therefore, instead of trying to persuade people not to make mistakes, we should accept people as we find them and try to remove opportunities for error by changing the work situation, that is, equipment design or the method of working. Like many other organisations, Cisco concluded that their workplace environment was at odds with the way they worked. They believed a flexible, collaborative workspace would improve employee satisfaction and increase productivity. Some solutions that were introduced were unassigned workspaces, small individual workstations, highly mobile furnishings and space dividers and lockers for personal items. (Cisco-Connected workspace enhances work experience) Changes to spatial layouts can be costly, complex and highly disruptive when changing the physical layout or the fabric of the building. This level of cost is not relevant to all organisations and all proposed changes and with some smart thinking design ideas to improve efficiency can be implemented with a prudent level of expenditure. Any changes made to a workplace should be measurable. Deciding on the evaluation criteria at an early stage will allow changes to be measured. Measurement criteria should be sensible and simple, such as staff absences, running costs, replacing damaged/lost equipment, the intensity of space occupancy or error reporting, staff and student morale. (Kuh et al,) discovered that the physical environment is an important characteristic of institutions that do exceptionally well in engaging with their students and that spatial arrangements support learner retention and are a key factor in a quality learning environment. If a superior quality product or result is wanted then it must be designed into new systems and processes (Deming, 1986). Process improvement is a never ending cycle that requires continuous efforts to bring new ideas to improve performance. Changes in customer needs, changes in technology and competitors speed up these efforts (Kumru, Kilicogullari, 2007). Chapter 3 Laboratory Issues The motor vehicle workshop is an extremely difficult area to manage in its current form mainly due to its size, number of staff, the quantity of equipment and the number of activities undertaken within. The assistant curriculum leader is responsible for managing the workshop in its entirety on a daily basis. The ACL must ensure that vehicles are not being damaged and that they are put back together fully following classroom activities; that shared resources are maintained in a serviceable condition and are returned to their correct locations. The ACL must also ensure that the workshop in general is kept in a clean and well maintained condition and is responsible for the health and safety of staff and students within. All these tasks must be done whilst still being committed to a full teaching timetable that very rarely takes place in the workshop. Workshop practical time is at a premium for students and is essential for completing a motor vehicle course successfully. Full time students would expect to receive 9 hours tuition per week in the classroom for technology theory and 9 hours per week tuition in the vehicle workshop on practical tasks and assessment. A typical schools class would normally spend approximately 80 hours per week in the workshop and is assessed on practical competencies only. Students whilst in the motor vehicle workshop can and do spend a lot of time collecting hand tools, finding equipment, finding serviceable equipment, waiting for shared resources to become available, travelling through other classes to find shared resources, rectifying unreported vehicle faults and a lot of time can be spend standing around or misbehaving whilst a lecturers time is spent elsewhere remedying one or more of the above. Student lab time is normally affected by one or more of the problems listed below. 3.1 Work areas There are no designated classroom areas within the workshop, bay allocation is on a first come first serve basis and lecturers must liaise with each other to obtain suitable class workspace. Lecturers can also find it difficult to keep track of their students in such a busy environment with no defined classroom areas, this can lead to health safety concerns and child protection issues given the number of students under the age of 16 years that attend classes within the motor vehicle engineering department. Workshop cleanliness and general housekeeping tends to suffer in or around the common areas currently there is no way of pinpointing who is responsible for the mess. 3.1.1 Mezzanine area The workshop mezzanine area is currently a disorganised storage point for most of the shared workshop equipment this equipment is getting damaged and is eating into valuable class space. Shelving has been ordered to alleviate some of the storage problems although there is no lifting facility to move objects to the upper level of the mezzanine. The mezzanine area is also used to store motorcycles, quads, off-road buggies etc for other specialist classes within the curriculum area, these assets act as a distraction to most students, and are sustaining damage when students ‘play on them. 3.2 Shared resources Most of the shared workshop equipment does not have designated storage points and are currently stored at random around the vehicle workshop; shared resources are not signed for and when finished with have no official storage area to be returned to; all this equipment is used on a first come first serve basis. Staff and students requiring the use shared workshop equipment usually have to travel through other classes to locate often causing a disturbance. When two or more classes within the workshop are using shared equipment such as jacks, axle stands or cleaning equipment there are not always enough units to go around this can leave some classes in a position were they must wait idly for this equipment to become available. Unproductive students can often misbehave or wander around the workshop through other classes causing a distraction trying to find equipment that is no longer being used or has not been returned to its original location. Shared resources also tend not to be reported by students when they become damaged or unserviceable because it is too much of a hassle and they have no responsibility for it. Presently there are four badly equipped tool chests for students and lecturers in the workshop to share. Tools regularly go missing from these toolboxes due to them being left lying around the various work areas or tools can become damaged without being replaced. Workshop vehicle keys are issued from the main storeroom to students as and when they are required; these keys can mistakenly get taken home and cars can get started unnecessarily, sometimes dangerously as most of the motor vehicle students are not competent enough technically or yet hold a valid driving licence. Damage to equipment, unproductive students, class disturbances, HS issues 3.3 Fault reporting Vehicle faults, damaged equipment and work requests to the technicians are passed through a paper based work request slip, only the technician and lecturer requesting the work know that the job exists, there is no way of informing other lecturers that a job on a vehicle has not been completed in time other than by word of mouth this can sometimes lead to a class having to put a vehicle back together before they start their own work or a class expecting to start work on a vehicle but find that the car has been broken and nobody knows about it. There is also no system to inform other lecturers that a vehicle has been set up for an assessment, again, other than by word of mouth. 3.3.1 Welfare Lockers are not issued permanently to motor vehicle students but are issued by lecturing staff at the start of each lesson and keys receipted at the end. There are not always enough lockers for students when the workshop is busy as presently locker keys are owned by lecturing staff and not shared, some lecturing staff have no access to lockers unless they are borrowed from colleagues. 3.3.2 Learner Retention and Pass Rates The problems highlighted can and do affect the students learning experience they stretch workshop resources, reduce the students practical time on vehicles and impact on the lecturers contact time with the class, this will affect learner retention and ultimately student pass rates. Very little has been written on improving efficiency and productivity in an educational vehicle workshop. Work study Method study Motion study Motion economy Time study Work measurement Why are the indentified problems a problem? Poor citing of shared resources, inability to find equipment, lack of fault reporting, etc. all lead to a reduction in efficiency and productivity. What would stop the problems from being problems? Having lecturers take responsibility for areas of the workshop. Better citing of, and designated areas for, shared resources, more classroom resources or better citing of existing classroom equipment. An effective fault reporting mechanism put in place. Equipment in designated areas with workshop plan and equipment lists at each base to easily guide students to equipment location. How are we going to implement or manage the change? Break the workshop down into smaller workshop or classroom areas, equip each classroom individually and assign a lecturer or two to manage each classroom. Colour coded equipment within each classroom for ease of identification. What has happened as a result of the changes? All equipment within each classroom is sufficient to complete tasks within it. Equipment is placed back at its storage point at the end of each lesson. Faults are reported to lecturers as they happen and dealt with or serviceable classroom equipment is compromised. Chapter 4 Preferred Setup It has been proven since the opening of the new college that a workshop of this size cannot be managed effectively without a full time workshop manager in place. This appointment will never happen in an educational institution so other forms of managing the work space must be found. The workshop should be organised in such a way that it is self managing but it must also be able to be used as an efficient reporting mechanism for informing the assistant curriculum leader/curriculum leader of issues arising in the workshop to enable them to be acted upon. Individual members of staff should have a clear understanding of what is expected of them and be accountable for their own and their students actions. The preferred arrangement in any motor vehicle workshop should see that it is adequately equipped and that the equipment is suitably positioned in such a way that it provides an efficient means of working. Where similar workshop tasks are being performed the equipment and mechanisms for management should be identical so that all staff members are clear about what is expected and that there is no ambiguity or confusion when staff are timetabled to work in various areas of the workshop. When part time members of staff are employed there is only one system of work to learn, all advice or questions will be responded to with the same answer as each permanent member of staff will be working to the same set of procedures. 4.1 Proposed Changes to the Laboratory To rectify the problem of workspace allocation it is proposed that the interior of the workshop be split into 6 classroom areas excluding the mezzanine area. The six workshop areas should be timetabled individually from the college central timetabling system. Timetabling each area separately will prevent the workshop from becoming overloaded and will ensure that each class has a designated work area for the duration of their allocated slot. Splitting the laboratory from one large area into six smaller areas will ease the burden of its day to day management. One person will not be required to continually oversee the daily operation of the workshop instead they will only need to be reported to. Each individual lecturer within the department by being centrally allocated a work area will be required to take ownership for it and will therefore be accountable for all that goes on within that area. The six classroom areas should be partitioned by some form of barrier i.e. moveable boards or screens, the barriers will provide a clear indication of classroom boundaries and assist with identifying class areas of responsibility. The barriers will help prevent pupils from straying away from their work areas making it easier for lecturers to keep track of their students. The barriers should also assist in preventing students from disturbing other class lectures. Dividing classrooms within the workshop will assist in the control of school aged pupils; closer supervision is required for these class groups due to their maturity levels and inability to relate to health and safety requirements. Child protection concerns will also be easier to identify and manage. Human traffic, within the motor vehicle laboratory, would be easier to direct onto designated walkways away from the work areas and vehicles further reducing the risk of injury, class disturbance and damage to vehicles and equipment. Classroom barriers would also provide additional space for diagrams or posters and allow electronic lectures or demonstrations to be projected onto. 4.2 Classroom Work Areas Timetabling classes to work areas within the laboratory will introduce a fairer system of workspace allocation. It will ensure that lecturers and students always have a space to work in and vehicles to work on. This system will make lecturers accountable for the space in which they are working and encourage them to ensure students are completing tasks fully, that tools and equipment are always kept serviceable or reported when faults develop, it will ensure that tools and equipment are put away in there designated areas after each class and reduce equipment losses and it will also improve the general housekeeping of the workshop. Any issues arising in the workshop for a specific time period can be addressed by looking up the class and lecturer that were working in the area when the problems occurred. 4.3 Classroom Equipment It is recommended that each classroom area within the workshop is issued with a selection of regularly used tools and equipment. This will increase the time available to students for working on vehicles by reducing the time that they spend looking for this type of equipment in the workshop. It will also provide a means of conveniently being able to perform a daily stock check of equipment and will provide a mechanism for reporting on the condition of tools and equipment within each of the classes. Below is a recommended list of equipment that should be issued to each classroom area within the workshop: * A lecturers locker would enable the secure storage of student folders, lesson notes, specialist, valuable or loaned equipment, etc. * 12-16 lockers for students personal effects * 1x Workbench per vehicle bay * 1x black drip tray for oil per work bay * 2x 3 litre oil filling jugs * 1x green drip tray for coolant/water per bay * 1x vehicle jack per work bay * 4x axle stands per work bay * 1x wheel braces per work bay * 1x watering can per class * 1x wash bucket per bay * 1x dust pan and brush per bay * 2x mop and mop bucket per class * 1x Bench vice per work bay * 1x desk per classroom for diagnostic work; paperwork, laptop citing, projector etc. * 1x rubbish bin per class * 1x shelving unit to store tools and equipment * 1x fault report book 4.4 Technician work area As part of the workshops reorganisation and to assist the technicians with fault rectification and preparation work it is recommended that the motor vehicle technicians be given a vehicle bay as a designated work area; this work area should be situated in the corner of the workshop and allow for easy access into the technicians workroom. This designated bay will enable vehicles, which require work to be done, to be taken out of the class room area and worked on without disruption to students, lecturers and the technicians. This work bay should be screened off, preferably by welding screens, to prevent access by non authorised personnel, to reduce disturbances to both classes and technicians and to allow welding tasks etc. to be carried out at any time of the day. The technicians work bay should be equipped independently of the rest of the workshop with equipment such as: * 1x jack * 4x axle stands * 1x complete tool kit in roller cabinet * 1x complete set of air tools * 1x set of power tools (grinder, drill, etc) * MIG welder and associated equipment * Oxy-Acetylene welding equipment * 1x oil drip tray * 1x coolant drip tray * 1x metal bench with vice * 1x watering can * 1x rubbish bin * 1x soft brush and dust pan * 1x shelving unit to store tools and equipment 4.5 Identifying and Controlling Equipment To help identify and control tools and equipment within the six workshop areas it is recommended that each classroom is designated a colour. All equipment that is issued to and contained within each of the classroom areas should be painted the colour that has been designated to that classroom for ease of identification. All classroom equipment that is able to be shelved should be stored on a colour coded shelving unit. The shelving unit should be labelled with the equipment that is to be stored upon it and a laminated sheet attached as a guide for students as to where each item of equipment should be stored and its quantities. Colour coding will assist both staff and students with daily equipment checks, locating equipment and will improve the reporting of equipment faults or losses. Classroom equipment should only be used within its designated classroom area. Student locker keys should be stored in the main store room in a colour coded container. This will ensure that all lecturers have the ability to issue a locker to each student in their class wherever they are working in the workshop. Lecturers will collect keys from the main store at the start of the morning or afternoon period when work bays are identified and will be returned to the store complete at the end of each slot. Locker keys will be issued to students in exchange for a valid student ID card. Student ID cards will be returned to each student when lecturers are happy that all tools signed out have been returned to the main store and when the locker has been emptied and the key returned, this will accurately identify students that have not returned tools to the store or returned locker keys and will also ensure that student ID cards are brought to college. 4.6 Mezzanine Area The area below the mezzanine should be separated into designated work or storage areas to better utilise the workshop floor space. The individual work areas should be separated by a barrier or partition wall of some kind to act as a clear boundary to make work space housekeeping easier to manage and as somewhere to place posters/instructions/diagrams etc. Work areas should consist of a tyre fitting bay, a bench fitting area, a storage area for removed vehicle parts, a storage area for large shared resources and a recycling/waste area. The tyre fitting bay should contain the workshops tyre removal machine and wheel balancing equipment. Both these items should be secured to the floor to prevent them from moving or tipping whilst students work on them, the items should also be permanently wired into the workshop electrical supply to reduce the risk of electrocution from coming into contact with a 240v mains supply. This area should also be fitted with a dedicated tyre shelving unit to provide a storage solution for the tyre clutter that amasses regularly on the upper mezzanine area. Storing the tyres at ground level will eliminate the need to visit the upper mezzanine area, will allow the tyres to be better managed and reduce the risk of fire. A dedicated bench fitting area will provide students with a place to take components stripped from vehicles to be examined or worked on. It will provide lecturers with a suitable space to teach and develop students basic metal fitting skills prior to working on vehicles. The area should contain workbenches and vices for an entire class to work productively, a bench mounted grinder should be located in this area along with a floor mounted pillar drill and a floor mounted hydraulic press. The pillar drill and hydraulic press should be secured to the floor to prevent them from